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Photovoltaic Kit - DIY

Shipping policy

We provide shipping services to all Italian regions, including islands. Each order is processed and shipped within 5-7 business days from the moment of order confirmation and payment.

Shipping Costs

Shipping costs vary based on the type of product purchased:

Light and small products: €20
Medium products: €50
Large/heavy products: €100
Extra-large or fragile products: up to €200

The exact shipping cost will be automatically calculated during checkout based on the items selected in the cart.

Shipping Methods

We use reliable couriers such as:

Bartolini
DHL
SDA
GLS

Delivery Times

Once shipped, the package will be delivered within:

2-3 business days for mainland Italy
3-5 business days for the islands

Order Tracking

Every order includes:

Tracking number
Email notifications on shipment status
Ability to change delivery via the courier

Returns and Refunds

For information on returns, please refer to our Return Policy in the dedicated section of the website.

Contact

For any questions about shipping:
📧 Email: cantiereduepuntozerosrl@gmail.com
📞 Phone: +39 352 014 8066

Important Notes:

Carefully check the shipping address
Times may vary during peak periods
We are not responsible for delays due to the courier

Cantiere 2.0 S.R.L. reserves the right to modify this shipping policy at any time. The latest version will always be available on our website.

How long does a Kya solar panel system last?

Our systems are designed to last over 25 years. Kya panels maintain at least 80% of their nominal power after 25 years of use, thanks to carefully selected materials and direct quality control that we perform on every production batch.

Who handles the warranty in case of issues?

The warranty is managed directly by Kya in Italy. You don't have to contact foreign suppliers or wait for authorizations: our technical team intervenes quickly, without bureaucratic delays. Product warranty: 12 years. Performance warranty: 25 years.

Are your products suitable for the Italian climate?

Yes. All our devices are designed in Italy, taking into account the country's climatic variations: from the insolation of the South to the temperatures of the North. The technical specifications are optimized to maximize performance in the real conditions of Italian systems.

Why are Kya prices more competitive?

Because we have eliminated all intermediaries: no distributors, no retailers, no third-party brands. The product goes from the partner factory directly to your home. You pay the real value of the product, not the commercial markups of the traditional supply chain.

Can I install the system even if I live in a condominium?

It depends on the condominium regulations and the availability of space on the common roof. In many cases, it is possible with the consent of the condominium assembly. Our team can support you in evaluating the technical and regulatory feasibility for your specific situation.

What tax incentives can I get?

Currently, it is possible to claim a 50% tax deduction over 10 years for systems installed in private homes (verify current regulations at the time of installation). Our team will guide you through the necessary documentation to access available incentives.

How long does the installation take?

A standard residential system is installed in 1-2 business days. Times may vary depending on the complexity of the roof and the power of the system. After installation, we also handle the procedures for grid connection and GSE.

How do I monitor the production of my plant?

All Kya systems include a real-time monitoring system accessible via app or browser. You can check daily, monthly, and annual production, consumption, and savings generated directly from your smartphone.

Is Kya a reliable company? How long has it been in business?

Kya is an Italian company with experience in the renewable energy sector. We design every product in-house, oversee production at certified partner factories, and directly manage after-sales support. Our reputation is based on transparency, quality, and concrete customer support.

Didn't find an answer? Our team is at your disposal.